Acceptance of the Privacy Protection Procedures applied by felicia-concept.gr
If you use this website you accept and consent to this Privacy Statement and the terms and conditions of use of the website that have been communicated through it. We take the protection of your personal data seriously and therefore we guarantee you absolute security when you visit our website. Our website felicia-concept.gr asks visitors to provide us with their personal data only in case they want to order products, register on our website or send a message to felicia-concept.gr through the contact form.
Right to information, correction, exclusion, deletion
felicia-concept.gr allows its users to correct, change, supplement or delete data and information that has been provided. If you choose to delete an information, felicia-concept.gr will act so that this information is deleted from its files immediately. For the protection and security of the user, felicia-concept.gr will try to ensure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact felicia-concept.gr or via e-mail at info@felicia-concept.gr Changing or correcting your personal data can also be done through the felicia-concept.gr registration page. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send us as a subscriber or customer of the website, our website uses an SSL and TLS encryption. This means that the data you transmit through this website cannot be read by third parties. You can recognize an encrypted connection from the βhttps: //β address bar of the browser and from the lock symbol in the browser bar. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and are recommended for connecting to the felicia-concept.gr website.
Server Log Files
When you visit our website, our server collects so-called server log files, (logfiles), and specifically:
-Date and time of entry to the website.
-The volume of data sent in bytes.
-The browser and operating system you used to enter the website.
-Internet Protocol address (IP address), when you enter the website. The IP address is personal data along with the date and time of your visit, although we cannot identify you with this data alone.
The legal basis for which we collect your IP address and store it in special files (log files) is our legitimate interest in processing this data in order to ensure the security of networks, information and services against accidental events or illegal or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data (e.g. control of DDoS attacks βdenial of serviceβ) as well as our legal obligation to provide a more secure environment for the processing of your personal data (GDPR Article 6 (1) (f) and (c). The data will not be transferred or used in any other way. However, we reserve the right to check the (server log files) if specific indications of unauthorized use are detected.
Registration on this Website
Registration is required to process purchases in our online store. This can be done as part of the ordering process or independently of an order. After successful registration, we create an account for you, through which you can manage your customer data yourself. When registering your account, you must provide your name, billing and delivery address, telephone number and email address, and choose a password. The data entered during registration is processed on the basis of your consent (Article 6, paragraph 1, GDPR). You can withdraw your consent at any time. An informal notification by email is sufficient for revocation. The lawfulness of data processing that has already taken place is not affected by revocation.
Processing of personal data for children under 16
felicia-concept.gr will not collect or process personal data of children under 16 unless parental consent has been given in accordance with applicable local law. If we become aware that a childβs personal data has been collected in error, we will delete such data without undue delay.
Cookies
Like most websites on the Internet, our website felicia-concept.gr may use cookies so that certain information can be accessed each time the user browses our website. The user acknowledges that without the use of cookies it would be impossible for felicia-concept.gr to offer important services. Cookies are alphanumeric files that are transferred to the hard drive of usersβ computers via the Internet. The user can set his personal browser to prevent him from accepting new cookies or to ask each time a new cookie is to be installed on the hard drive. If the user chooses to prevent cookies from being stored on his hard drive, he will not be able to use certain services of our website. By browsing it, he accepts the use of cookies.
Google Analytics
Our online store website uses Google Analytics, through which it collects information. This information helps our online store to optimize its website based on the preferences of its visitors. The information collected is sent to and stored on the server provided by Google in the USA. For more information about Googleβs Privacy Policy, please visit the link below https://policies.google.com/privacy?hl=el . In case you do not want your data to be collected by Google Analytics, you can download and install the Google Analytics Opt out program in your browser at the link below: https://tools.google.com/dlpage/gaoptout/.
Our website uses social plugins from the social networking website facebook.com, operated by Facebook S.A., 1601 South California Ave, Palo Alto, CA 94304, USA. The plugins can be identified by one of the Facebook logos (a white βfβ in a blue square or the βthumbs-upβ icon), or the phrase βFacebook Social Pluginβ. The list of Facebook social plugins and their appearances can be found here: https://developers.facebook.com/docs/plugins/. When you visit our website, your browser will contact the Facebook server and load the visual presentation of the plugin and present it to you. During your visit, Facebook receives information about it on our website, as well as further information such as your IP address. These activated plugins allow Facebook to know that you have visited this specific page on our website. If you are logged in to Facebook at the time, it can associate your visit to our page with your Facebook account. If you interact with the plugins, for example, by clicking the βLikeβ button or posting a comment, the information you provide will then be sent directly to Facebook and stored there. If you do not have a Facebook account, it is still possible for Facebook to detect and store your IP address after you have clicked on the Facebook note. To learn more about our data collection practices and your respective rights and privacy options, please refer to Facebookβs Privacy Policy: https://www.facebook.com/about/privacy/. If you do not want Facebook to collect data about you from our website and link it to your Facebook details, you must log out of Facebook before visiting our website and by clicking on the Facebook note.
Newsletter
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to confirm that you are the owner of the e-mail address you provide and that you agree to receive the newsletter.
We use the so-called double-opt-in procedure to ensure that the newsletter is sent in an agreed manner. After you enter your details in the Newsletter registration form on our Website and click on register, you will then receive confirmation of your registration in a legal manner via a confirmation email. The registration is actively included in the distribution list only if you confirm it.
We use this data only to send our visitors and customers a newsletter and offers.
felicia-concept.gr Online Store and Transaction Security
felicia-concept.gr has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to the customerβs personal information is safe and confidential. All transactions made by the customer through our online store are governed by International and European law, which regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance selling. Payments are made by redirecting to secure websites with SSL encryption, e.g. paypal.com or by direct deposit to a Bank account as well as other electronic payment methods. To ensure the protection of your personal data through its website, felicia-concept.gr uses SSL (Secure Sockets Layer) technology, which is the most reliable provider for secure transactions via the Internet, on a global scale. With this technology, each item you enter on the felicia-concept.gr website is encrypted before it goes online and the authenticity of the message and the server are then investigated. To identify the customer on the website, you use the Username and Password, which each time you enter them, provide access to your personal information with absolute security. You can change your Password as often as you want. The only one who has access to your information is you through the aforementioned codes and you are solely responsible for maintaining its confidentiality from third parties. In the event of loss or leakage, the customer must notify us immediately, otherwise felicia-concept.gr is not responsible for the use of the secret code by an unauthorized person. felicia-concept.gr in no way discloses or makes public the personal data and information entrusted to us by the customer. For your personal security, it is necessary to create strong passwords and to protect these details well so that they do not risk falling into the hands of third parties. All information transmitted by the customer/subscriber to felicia-concept.gr through its website is confidential as legally required for transactions that apply in the case of e-commerce, as felicia-concept.gr has taken all necessary measures to ensure that they are used only to the extent that this is deemed necessary in the context of the services provided.
Some of the measures that have been taken are the following:
-Only authorized employees and collaborating companies have access to your transaction information and only when necessary, such as to process your requests.
-Felicia-concept.gr does not disclose customer information and their transactions, unless there is written authorization from the customer or this is imposed by a court decision or decision of another public authority, in which case felicia-concept.gr fully cooperates with the authorities.
-In the event that felicia-concept.gr uses third parties for any provision of services or support of its systems and services, it requires them to provide customers with the level of security and confidentiality referred to herein.
-The customer may request any information held about him as well as their correction in the event that he can document the existence of an error.
-For the customerβs safety, he/she must treat all information provided through the service as confidential and secret and not disclose it to third parties.
Rights
The User has the right to request that the processing of his/her data be restricted if he/she disputes the accuracy of the data until he/she has verified its accuracy, if the processing is unlawful or if he/she objects to the processing and if felicia-concept.gr no longer needs the data but the user requests it for the establishment, exercise and support of legal claims. The user is informed before the restriction is lifted. Furthermore, the user has the right to object at any time, for reasons relating to his/her particular situation, to the processing of his/her data that is lawful and in particular in cases where it is necessary for the performance of a task imposed by the public interest or due to the existence of a legitimate interest. In the objection request, he/she must justify the particular circumstances that justify his/her objection.
Contact and sending requests
felicia-concept.gr is always at your disposal for any information, clarification, or request. Contact us via email at info@felicia-concept.gr. We will inform you as soon as possible upon receipt of the request.
Periodic Changes
felicia-concept.gr is constantly expanding, updating, and improving its website and related products and services, and will also update this policy. We recommend that you read this process at regular intervals in order to be informed of any changes to the content of this Privacy Policy. This policy will be modified from time to time without prior notice to users.
Right to complain
According to the Regulation (No. 679/2016), you have the right, if you consider that your rights regarding the protection of your personal data are being violated, to submit a complaint to the Personal Data Protection Authority, which is located in Athens (1-3 Kifissias, P.C. 115 23) and by telephone (2106475600) and fax (2106475628) or by email at complaints@dpa.gr.
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